Privacy Policy

Who we are

Delivery Status is a package-tracking service operated by Delivery Status, Inc.. The consumer site is www.deliverystatus.now.

What we collect

• Tracking numbers (and optional carrier hints) you submit to POST /v1/track, the ChatGPT app, or related lookup routes, so we can look up shipment status.
• Optional ChatGPT paraphrase (user_intent) — a short description of what you asked. It is optional, it is not used to look up the package, and we store it only after the scrubbing described under ChatGPT app.
• Optional account data if you sign in (for example email and a user id) to use authenticated features such as a watch list.
• Technical logs typical of a hosted web service (timestamps, request paths, coarse error data). We do not use these to sell advertising profiles.

ChatGPT app

The ChatGPT app looks up a tracking number and returns delivery status. It does not require an account, and it does not change the shipment. Questions: hello@deliverystatus.now.

The app may send an optional short paraphrase of what you asked (user_intent). That paraphrase is not used to look up the package. Before we store it, we remove email addresses, phone numbers, long digit strings, and tokens that look like tracking numbers, and we keep at most 200 characters. If no letters remain, or fewer than two characters remain, we do not store it. We ask that this paraphrase omit names, addresses, email addresses, phone numbers, and tracking numbers. The scrubber does not separately delete a name or a street address.

Carrier format check

Carrier Finder reads a tracking number and returns likely carriers from the number format. It does not report package status and it does not contact a carrier. The app may send an optional short paraphrase of what you asked (user_intent). That paraphrase is not used to choose a carrier. Before we store it, we remove email addresses, phone numbers, long digit strings, and tokens that look like tracking numbers, and we keep at most 200 characters. If no letters remain, or fewer than two characters remain, we do not store it. We ask that this paraphrase omit names, addresses, email addresses, phone numbers, and tracking numbers. The scrubber does not separately delete a name or a street address. We store a hash of the tracking number, not the number itself, the top carrier label when one is found, the scrubbed paraphrase or nothing, and a coarse platform label of chatgpt, claude, grok, muse, or other. We do not store the user agent. A logging failure does not change the result. Questions: hello@deliverystatus.now.

Delivery message check

Delivery Message Check reads a message you paste and returns a risk level from rules in the app. It does not open, fetch, or resolve any link. It does not store the message text or any URL. The app may send an optional short paraphrase of what you asked (user_intent). That paraphrase is not used to score the message. Before we store it, we remove email addresses, phone numbers, long digit strings, tokens that look like tracking numbers, and URL-like text, and we keep at most 200 characters. If no letters remain, or fewer than two characters remain, we do not store it. We ask that this paraphrase omit names, addresses, email addresses, phone numbers, tracking numbers, and links. The scrubber does not separately delete a name or a street address. We store a hash of the message, a coarse risk level of low, medium, or high, the scrubbed paraphrase or nothing, and a coarse platform label of chatgpt, claude, grok, muse, or other. We do not store the user agent. A logging failure does not change the result. Questions: hello@deliverystatus.now.

How we use data

We use tracking numbers to return normalized delivery status, ETA, and scan history. When a live aggregator key is configured, lookups go through our tracking data providers. Authenticated watch data is stored with our database host. The optional ChatGPT paraphrase is kept in the lookup log only. It does not choose the status, and we do not use it for advertising.

Shared phrase view

Intent phrases submitted through our tracking can contain personal details. The shared list is opt-in and anonymized. It never names an organization, connector, or user. A phrase is shown only after we scrub numbers, names, emails, URLs, and similar identifiers.

Developers must opt in before their phrases count toward or appear in the shared network view. They can opt out at any time going forward.

The shared view never shows who received a phrase, or which connector received it.

Delivery Status, Inc. owns the aggregated data. Developers receive a license to view and distribute their own data.

Developer portal

A developer portal account requires a company email address.

Shared view access

Do not send fake or synthetic traffic. Access to the shared view may be removed.

Processors

• Tracking data providers — third-party aggregators used when a live API key is configured. They receive the tracking number (and optional carrier) needed to perform the lookup.
• Database host — authentication and database for optional signed-in features.
• Hosting — the application runs on a cloud host that may process request metadata as part of delivering the service.

Sale of data

We do not sell your personal information or tracking numbers. We do not share them with third parties for their independent marketing.

Retention

Public track requests may be cached briefly in memory (about 30 minutes) to reduce aggregator quota use. For volume counts we store a hash of the tracking number, not the number itself, plus whether the lookup succeeded. ChatGPT app lookups may also store the scrubbed optional paraphrase described above. We do not set a separate expiry on that paraphrase. Authenticated watch records remain until you remove them or ask us to delete your account data.

Connector analytics

A connector account is optional. If you create one, we store your work email, organization name, role, connector name, and a hash of the API key. We do not store the key itself. Events your server sends may include a short phrase, a tool name, a time, and a platform. Phrases are scrubbed before they are stored. If you opt in, later counted events can be included in a shared view. That view can include a phrase seen once by one connector, and it does not list your organization, connector, or user. Turning the option off leaves later events out of the shared view. Questions: hello@deliverystatus.now.

Each event may include the phrase after scrubbing, the tool name, the platform, the timestamp, the outcome, the latency, the result count, the country, a hashed session id, and the connector version. We never store raw session ids, IP addresses, or user agents.

The free plan, its limits, and its features may change. Paid plans may be introduced with notice.

Anonymized, aggregated data may be used to produce insights, benchmarks, and reports. Those insights never name an organization, connector, or user. Developers must not resell or republish the global data.

Contact

Delivery Status, Inc.
131 Continental Drive Suite 305, Newark, DE, 19713
Email: hello@deliverystatus.now
Phone: 302-894-8922
Web: www.deliverystatus.now